Clean Air Adventure
GOVERNED BY PEOPLE, GOVERNED BY UTMOST SERVICES, GOVERNED BY LOYALTY
Clean Air Adventures, Bhutan is located in the capital city of Bhutan, i.e. Thimphu, on the following core values and missions, which underpin every facet of the group. Core values and missions are meaningful statements that define what’s important to our business and govern how we conduct it. As part of building our business’ brand, it’s critical to identify and communicate our company’s core values to attract customers and motivate employees. How we conduct our business is just as important as what we do. Our core values are the principles that guide us daily in helping our clients achieve financial and services prosperity and peace of mind. Values and missions are the foundation on which any group. You can read about these below: they will tell you a bit about ‘Who We Are’:
Integrity is core to any business. As a business owner, we are a steward of our whole industry and we should take that responsibility seriously. As a travel agent industry, we can be judged by the misdeeds of really bad travel agencies, but at real sense, our goals are to provide value, educate our clients and build long-term relationships. So we focus on being completely transparent about what we’re working on and always doing the right things. We strive to deliver integrity through service. As Leon wood Bean said “Treat your customers like human beings, we want customers to come back, and if they feel they’ve been treated well, then they will.’”
Passion: Bhutan is a very special place, a unique place with some of nature’s most spectacular sights and wonders. We are really passionate about sharing its natural gifts with all our travelers that is our challenge. We pride ourselves on our team of people, recruiting passionate and motivated people and training them to the highest standards to make sure that they make our travelers’ Bhutan’s experience unforgettable. We are all committed to showing you the very best of our region, committed to ensuring that our passion becomes your passion. We work hard to make sure that you take home the very best memories of our company, our people, and of beautiful Bhutan.
Listen to all ideas & Risk taking: Risk taking recognizes that some failures are unavoidable. some experiments will generate favorable outcomes, while others will lead to disappointment. But even the disappointments can be turned into gains. We strive to embrace a growth mindset in everything we do, foster innovation and creative thinking, embrace change and challenge the status quo, listen to all ideas and viewpoints, learn from our successes and mistakes, and encourage and reward informed risk taking as thinking differently and learning from failure is a crucial part of growth.
Communication: Our lifeblood is good communication. Our travelers tell us what they want, what they need, and we listen. Then we deliver it. We communicate openly and honestly, ensuring that travelers’ expectations are met. At Bhutan Unity Travels agent, communication means that everyone understands what is required, that everyone is on the same page. If our traveler has a special dietary requirement, we ensure that the hotels and safari camps are aware of this and meet their needs; if travelers have specific wish-lists of wildlife they want to see out on safari, our driver-guides will bend over backwards to try and fulfill them. Tell us what you want, we’ll listen.
With this in mind, we do much more than profit maximizing. We seek to build communities one person at a time. This means living out our values of Faith, Family, Integrity, Respect, and Excellence daily. Our goal is to invest in each individual and provide opportunities for transformative growth in every aspect of life – physically, financially, emotionally and spiritually.”
Trust worthy
We keep our promises and are committed to doing business the right way.
Knowledge: We have the knowledge, we want to share it. As we born and brought up in our country, and being citizenry of this country we really know Bhutan, its landscapes, its people, its wildlife. But equally importantly, we are determined to share that knowledge with you, so that you can get to know our beautiful country, too. From the moment you make your first inquiry to the moment you leave, you’ll find we have the knowledge to make your trip unforgettable. Our staff will help you plan your trip; our driver-guides are often praised for ‘going the extra mile’ to ensure that our travelers have the best experience possible. Our knowledge becomes your knowledge.
Customer Focused: We provide quality services that meet our customer’s needs.
Relationship: We value all our relationships with our customers, relationships with our partners, relationships with our communities and relationships with our environment. Building a sustainable business is only possible through longstanding, sustainable relationships and we believe that establishing, valuing and nurturing these relationships is the key to the satisfaction of our customers and the success of our business
Respect for each other: We are inclusive and collaborative, and individuals with diverse backgrounds and talents can contribute and grow.
Honesty:
We know that reputations are hard to win and easy to lose. That’s why we set such importance on integrity, honesty and fairness throughout our organization. We listen to our customers and strive to meet their expectations. From the moment when we help our customers to make the right choice about their travel experience to Bhutan, we say what we mean and mean what we say, communicating clearly throughout. Perhaps even more importantly, we ensure that we do what we say, delivering on our promises while carrying out our business in accordance with the very highest ethical standards.